Shipping policy

Shipping Policy

At Monclaire Jewelry, we want you to know exactly when to expect your order. Below is a breakdown of our processing and shipping timelines for both made-to-order and ready-to-ship items.

Made-to-Order Items (Custom Engagement Rings, Wedding Bands, Personalized Pieces)

• Processing time: 1–2 weeks. Each piece is individually handcrafted to your exact specifications (carat, metal, ring size, engraving), so we take the time to get every detail right before it ships.
• Shipping time: 1 business day via FedEx Priority Overnight, fully insured with signature required upon delivery.
• Total estimated time from order to delivery: approximately 1–2 weeks.

Ready-to-Ship Items (In-Stock Jewelry)

• Processing time: 1–2 business days for quality inspection and packaging.
• Shipping time: 1 business day via FedEx Priority Overnight, fully insured with signature required upon delivery.
• Total estimated time from order to delivery: approximately 2–3 business days.

Order Tracking

All orders are tracked from the moment they leave our facility, and tracking information is sent directly to your email once your order ships.

International Shipping

We currently ship to the United States, United Kingdom, and Canada. Taxes and duties (if applicable) are included at checkout — no extra fees or surprise charges.

Need Assistance?

If you have any questions about our Shipping Policy or need any help, please contact our customer support team through the contact information available on our website. 

Monclaire Jewelry

Because finding the perfect piece should always be a worry-free experience.